Lead Support Engineer, OSS - Airbyte
Airbyte is the open-source standard for EL(T). We enable data teams to replicate data from applications, APIs, and databases to data warehouses, lakes, and other destinations. We believe only an open-source approach can solve the problem of data integration, as it enables us to cover the long tail of integrations while enabling teams to adapt pre-built connectors to their needs.
Within just 18 months, we've built 150+ connectors and we've had 9,000+ companies syncing data with us. We've raised $181M from some of the world's top investors (Benchmark, Accel, Altimeter, Coatue, Y Combinator, etc.) and believe in product-led growth, where we build something awesome and let our product bring the users, rather than an outbound sales engine with cold calls.
Airbyte is remote friendly, with most of the team still based in Silicon Valley. We’re fully transparent as a company. Our company handbook, culture & values, strategy and roadmap are open to all.
The Opportunity
The goal of the User Support Engineering (USE) Team is to set a new standard for support in open source software (OSS). Airbyte is community powered; together we are making OSS the standard for ETL.
A successful Lead Support Engineer will work closely with product, engineering leaders, and co-founders to build a first class support team. They will manage and grow the engineers on the team, creating a fun and motivational environment that attracts top talent. They will also define support KPIs and processes to meet them.
Last updated: 839 days ago
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