Analyst, Customer Support, MY - Airwallex
Airwallex is the leading financial technology platform for modern businesses growing beyond borders. With one of the world’s most powerful payments infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all in one single platform.
Established in 2015 in Melbourne, our purpose is to connect entrepreneurs, business-builders, makers and creators with opportunities in every corner of the world. Today, Airwallex has a global footprint across Asia-Pacific, Europe, the Middle-East and North America.
As the Customer Support Specialist (Helpdesk level 2) you'll take inbound service requests by phone calls and email escalations from our L1 support team. Use your technical expertise and passion for outstanding customer service to answer questions and or troubleshoot issues to find solutions.
Last updated: 9 hours ago
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