Customer Engagement Manager - Alation

Due to its remote and hybrid culture, Alation conducts all of its interviewing and onboarding virtually.

Big Data isn’t a problem. It’s an opportunity.

At Alation, we help people find, understand, and trust data. So they not only excel in their work — they drive value for their enterprise, team, and role. In the words of one customer, “Alation makes me look like a rockstar.”

We help companies you know and trust empower their people with the best data every day. Alation helps Discover Financial Services quickly generate value from their data to create the product and customer service innovations that help the iconic credit card company remain number one in customer satisfaction. And real estate giant Keller Williams uses Alation to govern the more than 70 TB of data that empowers their global team of over 190,000 agents.

With $340M in funding – valued at over $1.7 billion and 550+ customers, including 40% of Fortune 100 companies- Alation is poised to capitalize on data as an opportunity. Headquartered in Silicon Valley, Alation was named to Inc. Magazine’s Best Workplaces list for the fourth time. Do you want to join a team that welcomes new ideas, supports your growth, and recognizes your unique value?

Join us!

As a Customer Engagement Manager at Alation, you possess deep data management expertise and an outstanding record of data program success. As a leading authority on data intelligence and building data cultures, you are primarily responsible for advising key client sponsors and planning and leading multi-phase data intelligence programs. Your focus on driving customer satisfaction, facilitating data program success, and fostering long-term relationships with Alation’s customers. 

This role requires a diverse set of skills, combining technical knowledge, interpersonal abilities, and strategic thinking to ensure customer continuous value realization. A successful Customer Engagement Manager thrives at strategic planning, empathetic client engagement, and problem-solving to ensure Alation’s customers develop successful data cultures and maximize the value of the Alation intelligence platform.

Last updated: 10 days ago

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