Front Desk Supervisor - Bilingual - Aledade
Location: Henrietta Johnson Medical Center
Position: Front Desk Supervisor - Bilingual
Definition: Under the direction of the Chief Operating Officer, the Front Desk Supervisor manages all components of the front office including the provider patient appointment system, the patient cashiering functions, supports and coordinates front desk staff, and must have billing and coding experience. Bilingual in Spanish and English is preferred.
Team Philosophy Statement: The Henrietta Johnson Medical Center provides affordable access to integrated and coordinated family practice, dental and behavioral health care services to the entire family under one roof. We operate with a team of caring, competent, and productive providers and staff who focus on quality, compassionate, and coordinated care in order to provide outstanding service to patients and families. Our staff place a high value on teamwork. They must accept changing duties, be multi-skilled, and perform a variety of tasks in the care of our patients. Each member of the team is dedicated to continuous learning and contributes toward our goal of providing outstanding health care services to our patients.
Qualifications: Qualified applicants must have a bachelor's degree in business, or its equivalent, and one year of managerial experience. Must be knowledgeable and experienced in working with automated data systems, spreadsheets, word processing systems and scheduling techniques. Must have proven leadership ability, be a team player and possess a high degree of integrity and customer service skills. Excellent organizational and communication skills (verbal and written) are required. Bilingual in Spanish and English is preferred.
Working Conditions: This is an hourly position under the Fair Labor Standards Act. The Front Desk Supervisor is expected to work a scheduled 40-hour workweek from Monday through Friday 8:00 AM -5:00PM.
HIPAA Statement: The individual will have access to the patient records. Professionalism and confidentiality must be maintained at all times.
Last updated: 6 hours ago
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