Partner Development Operations Manager - Maternity Leave - AppsFlyer

Join our dynamic Partner Development team at AppsFlyer!
We're seeking a highly skilled Partner Operation Manager with a knack for creativity, superb organization, and a passion for problem-solving. As a vital member of our team, you'll excel in distilling product feedback, analyzing partner and internal user needs, and prioritizing requests to uphold AppsFlyer's position as a global market leader.
If you're a proactive communicator with a keen eye for detail and a drive to drive impactful change, we want to hear from you! 

The ideal candidate will serve as a central global hub, facilitating communication and collaboration between the Partner Development department (comprising 60+ individuals) and various internal stakeholders, including Senior Management, Marketing, Product, R&D, Finance, and others. They will be responsible for consolidating operational and non-partner-facing activities within the Partner Development team, encompassing tasks such as strategy development, SalesForce & CRM utilization, workflow optimization, internal training, progress monitoring and reporting. Additionally, they will collaborate closely with Partner Development managers and other team members across all 19 of our global offices, streamlining data access, establishing efficient workflows and procedures, and developing tools and processes to provide valuable insights and scalable solutions as they engage with partners worldwide on a daily basis.

What you’ll do:

• Facilitate the gathering of requirements, including conducting review sessions, and provide assistance in creating project deliverables as required.
• Offer ongoing support and guidance internally to foster improved relationships with partners and clients.
• Collaborate with various departments such as Sales, Customer Success, Support, Marketing, and Finance, leading cross-department initiatives and projects.
• Support and oversee existing business processes, contributing to their enhancement for increased efficiency, scalability, and improved outcomes.
• Cultivate a deep understanding of our business flows, team requirements, and company strategic objectives.
• Ensure timely delivery of all projects within scope.
• Monitor and follow up with stakeholders on specific action items.
• Take responsibility for internal departmental education and distribution efforts.

What you have:

• 1-2 years of experience in Project Management or Operations Specialist roles.
• Bachelor's degree (B.A. / B.S.) is a must.
• Exceptional communication and presentation abilities.
• Advanced proficiency in both written and spoken English.
• In-depth comprehension of SaaS business processes, including sales, marketing, and product flows.
• Prior experience with SalesForce CRM.
• Strong teamwork skills, coupled with motivation, ambition, and a can-do attitude.
• Self-motivated learner with a strong aptitude for technology and a desire to enhance technical skills.
• Ability to manage multiple and complex topics/projects concurrently.
• Proficient management and mastery of all Google Suite services.

Bonus Points: 

• Online / Mobile ecosystem experience. 
• B2B SaaS company experience
• Experience working with remote teams.
• Sufficient experience in SQL and Looker.
• Being introduced by an AppsFlyer team member.

As a global company operating in 19 countries across 5 continents, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.

“As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.” Oren Kaniel, CEO

Last updated: 5 hours ago