Senior Design Researcher- International Growth - Canva
Join the team redefining how the world experiences design.
Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte!
Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.
Where and how you can work
Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.
What you’d be doing in this role
As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.
About the UX Research team
At Canva, our users are at the heart of everything we do. Our UX Research team plays a vital role in the vision and success of our company. One of the best things about Canva is how much everyone across the business cares about users and improving their experience - you’ll never have to sell anyone on the value of user research.
Our team conducts qualitative and quantitative research to inform design decisions, product strategies, and identify opportunities. We believe that research findings are most powerful when they’re out of reports, and actively being applied and used by product teams. Researchers partner with PMs, designers, engineers, and marketers to help them better understand Canva’s multi-faceted user base, solve complex challenges, and improve the product experience for millions of users worldwide.
Our research team is diverse, collaborative, and supportive. We each bring unique strengths and interests to the group and encourage each other to grow in our craft every day.
About the Supergroup
The extraordinary growth Canva has experienced to date has been primarily bottom-up and led from within our product, and the Growth ‘supergroup’ is Canva’s centre of excellence for product-led growth.
On a mission to Empower the world to enjoy the full value of Canva, this cross-functional, global org of 265+ passionate people, is made up of four product groups, Activation & Engagement, Monetisation, Expansion, and Revenue Platform, and two B2B sales motion groups, High Velocity and Sales & Success.
The work Growth does spans from building exciting new growth-focused products and experiences, developing unique and creative growth loops and GTM tactics, launching 100s of experiments each quarter, building the global payments & subscriptions infrastructure that allows our 100M+ monthly users worldwide to access our premium products, through to scaling sales to high value enterprise customers.
About the Expansion group
The Expansion group is on a mission to empower our users to do their best work on Canva with everyone they need, and to help users advocate for and bring others into Canva in meaningful, valuable ways. We’re laser focused on driving impact on key metrics for team creation and consolidation, growing paid teams through self-serve and sales-assisted motions, and adoption of Canva amongst teams and as an essential tool for collaboration.
We partner with other product groups and teams, leveraging our mature experimentation framework, data and research capabilities to maximise the impact and performance of all the amazing features that Canva launches on a regular basis. We have come a long way, but we have huge company growth aspirations and crazy big goals; as a design researcher joining the Expansion group you’ll be critical in helping us make Canva a household name.
About the role
We’re searching for a senior UX Researcher to join a team of researchers within the Expansion group in the Growth supergroup. Research projects you’ll own directly tie to Canva’s company-wide strategies and goals, so increasing user understanding and identifying key product opportunities is of critical importance.
Your sphere of ownership includes:
-Owning the research studies across the Expansion group, including proactively identifying gaps in knowledge.
- Executing a program of research to gather insights about our B2B and enterprise userbase, including collaborating with researchers in other groups.
- Ensuring all research conducted across the group is high quality; helping elevate research findings into truly design-inspiring and business-impacting insights.
- Influencing product and business decisions at the senior leadership level, sharing research insights and opportunities, and acting as the voice of the customer.
As a UX Research craft lead, you’ll have ownership over research within your group, as well as impact across other groups and supergroups company-wide as an advocate of the B2B user segment. You’ll work with researchers across the Design Research sub-specialty, providing craft leadership expertise that inspire others to maximize their own performance. We value autonomy, setting crazy big goals, personal growth, and self-reflection.
Last updated: 202 days ago
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