Tier One Customer Support - Checkr
ABOUT CHECKR:
Checkr is building technology that empowers companies to conduct background checks quickly and securely at their convenience while providing a positive experience for their applicants.
Checkr is a nimble, flourishing company looking for phenomenally talented individuals who are interested in working hard, providing outstanding service, and having fun all at the same time.
ABOUT THE ROLE
Customer support specialists play a central role at Checkr. Ensuring that the consumers we work with have a positive, valuable experience is the cornerstone to Checkr's success. At Checkr you will join a hard working, fun loving team working to build the future of online trust.
*Responsibilities*
-Deliver consistently fantastic support over the phone and via email
-Support quality assurance efforts at Checkr
-Handle sensitive information, and alleviate concerns in an appropriate and timely manner
*Qualifications*
-Excellent verbal and written communication skills (phone handling experience a plus)
-Passion for consistently providing fantastic customer service
-Comfort managing several tasks and issues in a in a fast paced environment
-Ability to consistently execute on daily responsibilities with minimal oversight
-1+ years of customer service experience in a fast paced, dynamic environment
Full time opportunity in Potrero Hill, San Francisco, California
Last updated: 712 days ago
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