Director, Workforce & Capacity Planning - Convoy
Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and automation, and supported by a broad, ever-growing set of features that benefit both sides of the marketplace.
We’ve been honored to work with some great companies, such as Unilever, The Home Depot, and Procter & Gamble. We’ve also been backed by world-class investors, including Google, YCombinator, Fidelity, Greylock Generation, Lone Pine, T. Rowe Price, Baillie Gifford and the founders and CEOs of Amazon, Salesforce, eBay, LinkedIn, Expedia, Dropbox, Starbucks, and others. We are proud to have been named a CNBC Disruptor 50 Winner (3x), a Fast Company World Changing Idea, a LinkedIn Top Startup, a Forbes' Best Startup Employer, one of Fortune Magazine's 'Impact 20' list, a best place to work in Washington State, a BloombergNEF Pioneer winner, and more.
This is your opportunity to collaborate with an incredible group of people and help transform the freight industry. Join Convoy and help us transport the world with endless capacity and zero waste.
About the team
Our team builds and manages the planning processes for Convoy’s large and growing Customer Experience (CX) team with the ultimate goal of providing effortless, trusted freight solutions to our customers with the lowest cost-to-serve.
About you
You are a strong programmatic leader eager to have a big impact at Convoy. You’ll partner with Customer Experience, Finance, Sales, Product, and Data Science to ensure that the CX team is consistently providing effortless service as we scale. You are a leader in your field, have expertise in workforce planning, a strong analytical toolset, and experience working cross-functionally to solve problems. You thrive in an ambiguous, fast-paced, and dynamic environment, and are excited to help Convoy deliver best-in-class service. If you want to think big about optimizing operations, are passionate about data, and want to see a tangible impact of your work, this is a role for you.
Last updated: 802 days ago
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