Technical Support Engineer

Cybereason is on a mission to reverse the adversary advantage by empowering defenders with ingenuity and technology to end cyber attacks.

We have the technology, and now we are looking to expand our talent! - Come and talk to us about joining a market leader and a diverse team of passionate people who win as one, ensuring a customer-first approach is core to everything we do and never giving up on reversing the adversary advantage.

We are considering candidates located in Tokyo.

You’ll be part of our Global Technical Support group

The technical support organization is a global team obsessed with providing excellent support to Cybereason valued customers, as well as partners and internal stakeholders. Our services include acting as the technical focal point for customers, investigating and analyzing complex technical scenarios and providing innovative solutions for our customers’ needs.

More About Cybereason:

Our culture and how we operate reflects in our shared values. Our #Defenders are individuals with diverse skill sets and backgrounds who are driven to innovate and scale with our growing organization. We are a team that strives to learn from each other, solve challenging problems, and work collaboratively toward our goal of reversing the adversary advantage.

Core Values:

Win As One: The power of an individual is less than the power of a team.
Ever Evolving: Change keeps us at the forefront, so we encourage it.
Daring: To achieve the impossible, we must dare to be different.
Obsessed with Customers: We believe gaining our customers’ trust is the most important part of what we do.
Never Give Up: We are tenacious and resilient, and we never stop.
UbU: We believe people can only unlock their full potential when they work somewhere that accepts who they are.

If these values resonate with you and our vision excites you, join us today and help us end cyber attacks from the endpoint to everywhere! #Defenders

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Cybereason we are dedicated to building a diverse, inclusive, and authentic workplace (#uBu), so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Technical Support Engineer - Cybereason