The Driver Strategy & Operations team is responsible for managing all aspects of the delivery experience for the drivers (‘Dashers’) operating on our platform. Our mission is to be the preferred platform for anyone looking for flexible work in Australia & New Zealand. We are committed to ensuring a seamless and secure experience for our drivers.
The goal of our team is to ensure every delivery goes well. We prevent problems for drivers by working across Consumer operations, Merchant operations, and our logistics platform.
You will oversee safety, onboarding and compliance operations for all Dashers in Australia and New Zealand. You will take the lead in crafting best-in-class operational processes, testing and scaling driver programs that deliver on business goals, and collaborating cross-functionally to ensure a market-leading experience for our drivers.
While there is no typical day for our Strategy & Operations roles, you’ll be completing a variety of tasks such as: gathering and analyzing data to root cause issues, building and executing operational plans, measuring compliance with driver safety requirements, and supporting the roll-out of product changes for onboarding drivers.
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Last updated: 4 days ago
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