IT Operations Manager - Fanatics
Company Overview
Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores.
As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.
As the manager of End User Computing, you will lead and oversee the daily operations of our service desk and on-site team while actively providing technical support to end-users. This role requires strong blend of leadership, technical expertise, attention to detail and hands-on problem-solving skills.
You will create process and procedure to standardize, measure and improve our overall service delivery. This position offers an exciting opportunity to lead by example, mentor team members, and contribute to the smooth operation of our IT support services. At Fanatics Collectibles, we believe everyone is a collector and our goal is to build a strong, cohesive support team that delivers on the Fanatics’ mission of the total fan experience
Last updated: 4 hours ago
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