Account Manager, Mid Market - Remote - Highspot
About Highspot
Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.
About the Role
We are looking for an experienced Account Manager to join our Post-Sales Commercial team. The Account Manager owns commercial responsibility for a customer portfolio, focusing on renewal and expansion. Account Managers establish Highspot as a world-class leader in SaaS net ARR, gross ARR, and logo churn.
AMs are tasked with surpassing targets for retention and expansion that drive customer-level strategies to reinforce Highspot value. AMs will achieve revenue retention and expansion quotas by navigating complex customer organizations, building relationships, and managing clear communication and updates internally. The AM drives commercial outcomes through their partnership with the CSM organization and other GTM teams (e.g. SCs, Services, Renewal Specialists, PRE) to retain and grow the account.
Ideal AM candidates have experience with Sales, Marketing, and Enablement professionals, possess a high degree of business acumen, and can identify and translate business value back to their customers. As a key post-sales team member, the AM must thrive in a highly collaborative and performance-driven environment.
Last updated: 3 hours ago
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