Specialist-Training Operations - Innovaccer

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Chief Medical Office

Our CMO team is a group of leaders who strategically navigate the challenges of innovation. They blend medical and technology insights with business acumen, collaborating across teams to steer our company toward success. They work with cross-functional teams to align clinical and enterprise architectural strategies with business objectives and contribute to the overall growth and success of the organization.

 About the Role

We’re looking for a Specialist- Training Operations who will work closely with our amazingly talented functional teams to provide an agile, inclusive, and effective learning ecosystem that inspires, drives development experiences, and enables shifts in learning mindsets. Your partners will be some of the world's most talented engineering, marketing, customer success, and sales teams, whom you will work closely with to ensure a high-performance culture. Your work is critical and will drive high company performance, and strengthen our people and organizational capabilities.

 A Day in the Life 

• Support the learning and certification program operations for select departments across Innovaccer. 
• Maintain the department certification planner and other Certification compliance and tracking related documents 
• Work with the team to develop new certification methodologies and challenges that ensure an environment of continuous learning
• Work with the Training Coordinators to create and implement juried role-play scenarios, asynchronous certifications, synchronous oral certifications, interactive coaching sessions, and other learning programs as per departmental needs 
• Assist in implementing special onboarding programs for new employees
• Create  and design various reports and dashboards for tracking training and certification compliance 
• Create, distribute, and track assessments and fulfill other certification program requirements
• Support content curation and creation for enablement activities as needed

What You Need 

• Project Management - Handling multiple work streams- understanding of agile work practices. 
• Stakeholder management skills.
• Strong organizational and planning skills; patience and respect are a must.
• Strong skills with Google suite applications, including Calendar and Drive. 
• 1 - 4  years of experience or study in corporate training, engineering fields, marketing or sales. 
• Ability to self-manage, focus and prioritize under moderately stressful conditions. 
• A genuine interest in Healthcare and/or  Marketing, or Sales, or Learning is preferred.
• Must be Comfortable working in US shift hours. 
• Strong interpersonal and communication skills.
• Discretion / confidentiality. 
• Proficiency in MS Office & Google Suite applications.
• Bachelor’s degree is a prerequisite.

 Preferred Skills 

• Engineering, or Marketing, or Sales and/or corporate operations or training background is preferred.
• Experience in certifications/or assessment based enablement in past roles.
• Understanding and knowledge of SaaS based product and sales cycle.
• Organization and time management skills;  dedication to completing tasks/projects in a timely manner.
• Detail-oriented and attitude to follow through.
• Self starter comfortable working independently.
• Adaptability and flexibility- comfortable with continuously changing priorities.
• Analytical thinker who proactively anticipates next best actions.

We offer competitive benefits to set you up for success in and outside of work.

Here's What We Offer 

• Generous Leave Benefits: Enjoy generous leave benefits of up to 40 days.
• Parental Leave: Experience one of the industry's best parental leave policies to spend time with your new addition.
• Sabbatical Leave Policy: Want to focus on skill development, pursue an academic career, or just take a break? We've got you covered.
• Health Insurance: We offer health benefits and insurance to you and your family for medically related expenses related to illness, disease, or injury.
• Pet-Friendly Office*: Spend more time with your treasured friends, even when you're away from home. Bring your furry friends with you to the office and let your colleagues become their friends, too. *Noida office only
• Creche Facility for children*: Say goodbye to worries and hello to a convenient and reliable creche facility that puts your child's well-being first. *India offices

Where and how we work

 Our Noida office is situated in a posh techspace, equipped with various amenities to support our work environment. Here, we follow a five-day work week schedule, allowing us to efficiently carry out our tasks and collaborate effectively within our team.

Innovaccer is an equal-opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered.

Disclaimer: Innovaccer does not charge any fees or require any payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.

Last updated: 9 hours ago