Quantitative Staff UX Researcher - United States - JumpCloud

All roles at JumpCloud are Remote unless otherwise specified in the Job Description.

About JumpCloud
JumpCloud® helps IT teams and Managed Service Providers (MSPs) Make Work Happen® by centralizing management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. JumpCloud has been used by more than 200,000 organizations, including GoFundMe, Grab, ClassPass, Beyond Finance, and Foursquare. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.

About the Role
Your primary focus for this role will be on conducting quantitative UX research that provides rich and actionable insights our teams need at every stage of the product development lifecycle. You’ll partner with a team of data analysts, data engineers, designers, Product Managers, and other cross-functional partners. You’ll work collaboratively to enhance our understanding of users and user behavior and to improve our product. You’ll execute a range of research, leveraging your expertise in survey, data analysis, analytics and experimentation to inform product direction.

You will investigate user behavior and user needs using empirical research methods using your quantitative expertise in areas such as logs analysis, survey research, path analysis, modeling, and regression analysis. 

Last updated: 7 hours ago

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