Solutions Consultant - Philippines - JumpCloud
This opportunity is a hybrid role at JumpCloud, requiring that you are able to work both on site and remotely in the location specified in the Job Description.
About JumpCloud
JumpCloud® helps IT teams and Managed Service Providers (MSPs) Make Work Happen® by centralizing management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. JumpCloud has been used by more than 200,000 organizations, including GoFundMe, Grab, ClassPass, Beyond Finance, and Foursquare. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
This role requires that you be on-site at a customer 2 days per week in Manila City Center.
About the Role
On-Site Solutions Consultants at JumpCloud will have the opportunity to work as a dedicated hands-on resource for a high value JumpCloud customer to ensure the customer’s continued expansion and effective use of JumpCloud. The On-Site Solutions Consultant will develop a close partnership with their assigned customer to gain insight and operate at a high level to enhance their customer’s experience with JumpCloud while overcoming potential technical hurdles and configuration challenges unique to the customer’s environment and business needs. The On-Site Solutions Consultant will assist their customer with administrative functions of JumpCloud, and also use their exceptional technical knowledge to assist other JumpCloud teams with implementation projects and provide technical guidance to our sales team and prospects through occasional demonstrations and deep-dive conversations when appropriate.
We’re looking for someone with excellent technical knowledge and strong IT administrative experience, who likes the challenge of ensuring the success and delight of customers when using our software products who displays phenomenal abilities to demonstrate and articulate technical concepts in front of technical audiences.
Last updated: 9 hours ago
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