At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
If this sounds like you, you’ll fit right in.
You’re a go-getter. You are a self starter and never quit. You have a knack for coming up with creative solutions to any problems you face. You love to develop and foster relationships and enjoy interpersonal interactions. You can communicate clearly and concisely, especially when it comes to complicated topics. You can break it down into simple terms people can understand.
As a Self-Service Enrollment Manager, your role will entail a mix of Sales and Support with a focus on customer service and product feedback. You will handle inbound communication from small companies going through our Self-Service enrollment funnel. You will be responsible for providing timely responses to their questions, and managing their statuses in our internal systems. You will summarize frequently asked questions to help shape how we communicate with prospects so that they become customers. You will communicate effectively the value of Justworks, respond to prospect and customer questions with grace, and understand our product and processes. You will work closely with Product Led Growth, Demand Generation, Sales, and Onboarding and respond to changing market conditions.
As a Self-Service Enrollment Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:
In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
The base wage range for this position based in our New York City Office is targeted at $68,000.00 - $74,800.00 per year.
#LI-Hybrid #LI-AM2
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status.
Last updated: 5 days ago
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