Sr. Director, Customer Success - Major/Key Accounts - Lyra Health
About Lyra Health
Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 10 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.
About the Role
Lyra Health is looking for a Senior Director of Customer Success for our Major/Key Account Team. You will report directly to the SVP of customer success and lead a team of Senior Group Managers, who oversee high-performing Senior Customer Success Managers for our segment of Lyra’s largest customers, drive efficiency, scalability and effectiveness of the customer success team. You should be a strategic thinker, highly collaborative and have strong leadership skills.
An ideal candidate will have significant experience with serving large, complex customers and scaling a customer success team. This role will be a great fit for you if you are a doer, who is passionate about making a difference, comfortable with ambiguity, naturally collaborative and comfortable juggling multiple projects/priorities.
Last updated: 3 days ago
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