Customer Success Manager - MindTickle
Who we are
Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. This year, Mindtickle was recognized for its outstanding customer support winning a Gold Stevie Award for Sales and Customer Service.
Position Overview
CSMs are the keepers of our client partnerships, ensuring that we deliver value to our customers every single day. They are the primary contact for accounts post-sale and are responsible for the overall success and renewal of assigned accounts.
CSMs have a deep understanding of sales tech space. They also have solid MindTickle product knowledge with a deep understanding of how the MindTickle platform can be deployed to support a variety of use cases. CSMs work proactively to drive customer value and ensure that stakeholders are achieving their desired outcomes. They use a metrics-driven approach to monitoring customer health, which enables proactive intervention.
Last updated: 5 days ago
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