Professional Services Engineer - Netskope

About Netskope

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. 

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events (pre and hopefully post-Covid) and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive.  Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.

About the position:

*This position must sit in the Eastern Standard Time zone or Central Standard Time zone. 

The Professional Services Engineers (PSE) is an integral part of the professional services organization at Netskope. The PSE functions as an extension to the customer’s technical teams. In general, each PSE is assigned to several customers for an extended period of time from a few months to possibly one or more years.

The PSE may have to perform their duties at the customer’s location. The PSE, working closely with the assigned Technical Success Manager (TSM) or Technical Account Manager (TAM), focuses on ensuring Netskope solution roll out, deployment, testing, and function as the first line of support.

Working directly with the largest and most strategic customers, the PSE provides all the required hands-on-keyboard activities for the Netskope platform, at the customer’s direction.

Successful candidates have a strong technical background in networking, cloud technology, and information security. The ideal candidate has a customer-centric mind-set; is a proactive team player who possesses the empathy to build strong relationships; drives customer loyalty and helps ensure the customer realizes the fastest customer ROI for Activation of the Netskope Cloud Security platform.

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Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

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Last updated: 8 days ago

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