Senior Solutions Engineer - Open

Who we are:

The world needs a superpower that revolutionizes digital banking for small businesses and financial institutions! That’s why we built Open - a digital banking enterprise that builds industry-defining banking products for businesses, startups, freelancers, financial institutions and more.

We have already built several powerful forces like Open Money - the world’s fastest growing SME neobanking platform, Zwitch - Asia’s first-ever no-code embedded finance platform, and BankingStack - a modern cloud-native digital baking OS.

Open has been awarded the ‘Most Innovative Neo bank’ & ‘Most Innovative Digital Bank’ at India Fintech Awards 2021 & Internet and Mobile Association of India (IAMAI) respectively. But this is just the beginning of a paradigm shift we are about to forge in the world of banking. On 3rd May 2022, Open became the 100th Unicorn of India.

Open is currently home to some of the smartest & brightest 500+ minds in the fintech space. We’re a Series D funded startup backed by leading international funds like Temasek, Google, Tiger Global, IIFL Finance Ltd., SBI Holdings Japan, 3one4 Capital, Speed Invest, Beenext, Tanglin Venture Partner Advisors & Angellist to name a few.

To build and strengthen this superpower, we’re on the lookout for some extraordinary folks. Are you up for this challenge?
 
Our offerings:
Since our inception in 2017, we’ve launched a line of cutting-edge innovative products that are truly disrupting the banking game.

Open.Money: Trusted by Leverge Edu, Rupeek, Aisle, Arzooo & million others, Open started out by empowering entrepreneurs to focus on growing their business via our flagship product Open.Money. At the heart of it is the Open business account that comes with a VISA business card & combines banking, payments, accounting, expense management & taxes, in one place.

Zwitch: Over the last 5 years, we have realized that embedding banking to product workflows is complex. That's why we built Zwitch - an embedded finance platform that offers API and no-code components for banking and compliance. It empowers businesses to build and integrate banking and financial features into any product out there!.

BankingStack: Having been deployed at over 15 banks in India, BankingStack, a cloud native SME banking platform, has already created a dent in the current fintech space. This financial OS, empowers banks to launch & complement their own digital banking offerings thus offering a superior experience to customers.

We are hiring for Senior Solutions Engineering

● Work in close partnership with Sales Leadership
● Work with Product, Engineering, and Expert Services to document and communicate customer needs and product feedback
● Solution best-in-class customer experience for our partners with our low-code and API solutions
● Be the feedback channel for the Zwitch product-engineering team 

Minimum Qualifications

● 3+ years of experience as a Solutions Engineer or equivalent customer-facing role
● Deep understanding of the software development lifecycle and competitive landscape
● Dedication to delivering a industry-leading customer experiences
● Effective presentation craft and delivery
● Creative problem-solving in response to technical, product, and business challenges
● Excellent verbal and written communication skills
● Collaborative and team-oriented mindset
● Passion for helping organizations improve and modernize their software development processes
● Deep understanding of RESTful APIs
● Fan of developer friendly API documentation
● Knowledge of the developer tools and technologies from across the software development industry
 
Preferred Qualifications:

● Previous Software development, Engineering, or Technical Support experience
● Comfortable working in a fast-paced and dynamic environment
● Willingness to go the extra mile to improve the customer experience
● Self-directed and resourceful with a growth mindset
● API experience in fintech domain

Last updated: 373 days ago

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