Associate Account Manager - Territory - Plaid

At Plaid, our mission is to unlock financial freedom for everyone. There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, and Betterment, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. #LI-Hybrid

The SMB Territory Account Management team at Plaid works closely with our early stage companies that have grown the fastest on our platform. You will be responsible for managing a high-velocity book of business, leveraging high-volume communication channels to support your many customers. The Territory Account Management team acts as partners, advisors, and advocates for our customers. By leveraging deep technical, product, and industry knowledge, we help our customers build and scale amazing applications that become the future of fintech.

Plaid is looking for experienced customer-facing professionals to manage and grow Plaid’s relationships with high-growth SMB customers. The right candidate has the ability to grow a customer’s revenue, build strong partnerships with their customers, develop a deep understanding of their priorities, motives and key drivers, and is solutions oriented.

You will be the primary point of contact for your customers and will work with them on all stages of integrations, scaling, driving adoption, product expansion, and account management. You will be responsible for working directly with key stakeholders ranging from developers to executives to help them create the applications that will empower businesses and consumers with their financial data.

Last updated: 13 days ago

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