Client Account Manager, Mid-Market

Client Account Manager, Mid-Market - reddit

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 73+ million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com.

We're looking for a sharp, positive, and motivated self-starter to join our SF-based Mid-Market Sales team. As a Client Account Manager, you will closely collaborate with your Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

Please note that this role is required to work in person from our San Francisco office 1-2 days per week.

Responsibilities:

Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals

Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth

Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners

Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary

Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform

Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans

Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles

Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations

Strategically identify and pitch upsell opportunities to clients to contribute to account growth

Proactively seek and represent client needs and asks to cross-functional stakeholders

Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders

Proactively identify areas of improvement and drive the execution of solutions

Mentor and train other team members

Required Qualifications:

5+ years of experience in advertising sales and account management

Strong understanding of customer marketing funnel and traditional marketing ecosystem

Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.

Proficient at upselling with a proven track record of growing client spend

Understanding of Digital measurement, tracking fundamentals and mobile measurement partners

Tenacious and entrepreneurial approach to working through product, process, and client challenges

Experience cultivating strong relationships with external partners

Exceptional communication and interpersonal skills

Ability to work in a fast-paced and unstructured work environment

High attention to detail

Proficiency in Excel preferred

BA / BS degree or equivalent work experience

Benefits:

Comprehensive Healthcare Benefits

401k Matching

Workspace benefits for your home office

Personal & Professional development funds

Family Planning Support

Flexible Vacation (please use them!) & Reddit Global Wellness Days

4+ months paid Parental Leave

Paid Volunteer time off

#LI-ES1 #LI-onsite

Pay Transparency:

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base pay range for this position is:

$105,040—$147,040 USD

Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at ApplicationAssistance@Reddit.com.

Last updated: 9 hours ago