Service Desk Analyst I - Relativity
Are you looking for a hybrid or remote work opportunity? Are you ready for a workplace that provides benefits that suit your needs? Do you seek a workplace where you grow and transform your career?
The Service Desk Analyst I provide technical support to a mix of technical and non-technical internal customers by diagnosing, troubleshooting, repairing and debugging software and/or networked systems. They act as the first point of contact for internal users who report issues or submit requests. This position is the front line of IT support and requires frequent interaction with customers, providing knowledge, updates and the highest level of customer service. Frequent collaboration with more experienced team members is expected.
This role reports to the Manager, IT Operations and is a hybrid position. Candidates must be based in Chicago, IL and are required to work in office 3 days a week.
Last updated: 23 hours ago
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