Support Operations Associate
Location:Bangalore
Shift: EST (5:30 P.M IST-2:30 A.M IST)
ABOUT THE TEAM
Rubrik Customer Success provides enterprise technical support to customers and partners through phone, web, and email with the highest level of customer satisfaction. The Support Operations organization provides reliable, innovative, and seamless technology for Customer Success to enable effective and efficient delivery of support services and facilitate meaningful collaboration and enablement for customers and partners.
As a member of the Support Operations organization, the Support Operations Associate interfaces directly with customers and partners on operational requests. In addition, the Support Operations Associate owns and drives projects and initiatives. Specific duties include the following:
ABOUT THE JOB
In this role, you will:
ABOUT YOU
ABOUT RUBRIK
Rubrik, the Zero Trust Data Security Company™, delivers data security and operational resilience for enterprises. Rubrik’s big idea is to provide data security and data protection on a single platform, including: Zero Trust Data Protection, ransomware investigation, incident containment, sensitive data discovery, and orchestrated application recovery. This means data is ready at all times so our customers can recover the data they need, and avoid paying a ransom.
As a company, Rubrik is a team of change makers, defining the future of cybersecurity. Our culture of empowerment encourages everyone to share their ideas, run with them, and leave their mark on what we’re building. United by our purpose to secure the world’s data, we continue to reach new heights. And the best part? We’re just getting started! Everyone here has the opportunity to grow by leaps and bounds, and there is unlimited potential in front of us. Let’s pioneer the next frontier in cybersecurity by securing the world’s data, together.
#LI-AS2
Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.
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At Rubrik we are committed to building and sustaining a culture where people of all backgrounds are valued, know they belong, and believe they can succeed here.
Rubrik's goal is to hire and promote the best person for the job, no matter their background. In doing so, Rubrik is committed to correcting systemic processes and cultural norms that have prevented equal representation. This means we review our current efforts with the intent to offer fair hiring, promotion, and compensation opportunities to people from historically underrepresented communities, and strive to create a company culture where all employees feel they can bring their authentic selves to work and be successful.
Our Company: Build a diverse company that provides equitable access to growth and success for all employees globally.
Our Culture: Create an inclusive environment where authenticity thrives and people of all backgrounds feel like they belong.
Our Communities: Expand our commitment to diversity, equity, & inclusion within and beyond our company walls to invest in future generations of underrepresented talent and bring innovation to our clients.
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
EEO IS THE LAW - POSTER SUPPLEMENT
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