Field Engineer, eCommerce - Scale AI
Scale's emerging products are some of the fastest-growing in the company's history. In particular, we recently launched Scale Catalog, infrastructure to produce authoritative product data for eCommerce marketplaces including Etsy, Instacart, and PayPal.
We are seeing tremendous traction from customers already and are looking for great entrepreneurial engineers to help us accelerate our growth. In this role you'll be given the opportunity to meaningfully impact millions of dollars in revenue by working closely with our largest customers. The ideal person is a software engineer generalist who enjoys working with clients directly, taking ambiguous requirements and issues and quickly designing and building sustainable solutions in close collaboration with the Product and Engineering teams. This role is at the intersection of customer delivery, product, and engineering, giving you a breadth of experience and fully leveraging both sides of your brain. You'll have the opportunity to work on diverse projects including using CV/NLP to understand images & product descriptions, and expanding schemas to support everything from luxury fashion to dairy products.
Our Field Engineers ensure customers' experiences with Scale's technology are seamless and optimized to build a successful, long-term partnership. Field Engineers lead existing customers through building production-grade data pipelines. We do this by knowing our customer’s use-cases inside and out, and creating the tooling and documentation needed to scalably support their growth.
Field Engineers in general are experts on Scale's products and codebase, and have general technical knowledge on web development, using APIs, and working with large volumes of data. Field Engineers are strong relationship builders, great project managers, and always fun to work with.
Last updated: 744 days ago
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