Every day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced “sneak”) comes in. Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and cloud infrastructure — and do it all right from the start. Snyk is on a mission to make the world a more secure place by empowering developers to develop fast and stay secure.
Joining Snyk means embracing our core values: One Team, Care Deeply, Customer Centric, and Forward Thinking. As a member of our team, you’ll have the opportunity to thrive in a dynamic environment where fostering collaboration, leading with empathy, driving business impact, and inspiring trust are at the heart of everything we do.
Our Opportunity:
As a Senior Help Desk Specialist, you’ll be administering our key tools and platforms, maintaining your local office infrastructure (networking and video conferencing equipment), and collaborating with all of Snyk’s departments to ensure their systems are running smoothly. Senior Help Desk Specialists take ownership of tasks of increasing complexity (for example system design and implementation, advanced technical support requests). They complete tasks with minimal guidance and direction from others. They also develop mastery in one or two technical areas, and begin to identify an area of specialization within CIS.
This is a unique opportunity to manage the local Tel Aviv help desk and office network responsibilities (100+ employees) as a "one person show", while also working on a global scale, with teammates in Romania, UK and US. This role reports to the Help Desk Manager in Boston.
You'll spend your time:
What you'll need:
We'd be lucky if you:
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We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you’re the right person, do apply anyway!
About Snyk
Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.
Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.
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