Hospitality Quality Audit Agent - London - Sonder
With thousands of beautiful spaces built for travel and life, Sonder is transforming the future of hospitality. Each Sonder is purposefully selected, designed and maintained - customized to reflect the vibe of its neighborhood. Whether your stay is two days, two months or two years, in a studio or a six-bedroom, Sonder ensures a unique, yet consistent experience. And with 24/7 on-demand service, crisp linens, and over 200 other quality standards, we’re taking stay further for guests all around the world.
Sonder started a little over four years ago, and now has thousands of spaces in cities across the globe.
Our hospitality agents are the face of Sonder and our eyes and ears on the ground throughout the city. This is one of the most versatile roles at the company and perfect for anyone who hates the idea of sitting at a desk all day. If you’re ready for a fast-paced environment with constantly shifting responsibilities and challenges, we’d love to hear from you!
With our head offices in San Francisco, and presence in 10 American/Canadian cities, you'll be part of a global team looking to redefine the hospitality industry. We launched a few months ago in London, and are looking for hospitality rockstars who are ready to roll up their sleeves and be part of an amazing team culture. See www.sonder.com for more info.
This particular role will focus on two key areas:
Onboarding: When we take over new units, we call this time period 'onboarding'. During this time we must execute the furnishing, photoshoot, deep clean and a lot of other processes in a rapid yet efficient manner, ensuring even the smallest of task is completed with nothing less than precision.
Quality Audits: Onboarding new units and buildings often come in waves; during times of no onboarding, you'll be focused on bringing our guest issues down through impeccable quality audits, where we check the cleanliness and functionality of all live units. You'l be expected to spot even the smallest of issues and ensure they are quickly rectified prior to our guests arriving.
Last updated: 698 days ago
© 2021 - 2022