At SonderMind, we know that therapy works. SonderMind provides accessible, personalized mental healthcare that produces high-quality outcomes for patients. SonderMind's individualized approach to care starts with using innovative technology to help people not just find a therapist, but find the right, in-network therapist for them, should they choose to use their insurance. From there, SonderMind's clinicians are committed to delivering best-in-class care to all patients by focusing on high-quality clinical outcomes. To enable our clinicians to thrive, SonderMind defines care expectations while providing tools such as clinical note-taking, secure telehealth capabilities, outcome measurement, messaging, and direct booking.
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As the leader of the Care Navigation function, your role will be crucial to growing and optimizing SonderMind’s Enterprise Business. You and your team will support bespoke client intake processes and member engagement strategies across SonderMind’s Enterprise partners: payors, health systems, veterans, employers, and other strategic partnerships. This is an opportunity to set the strategy & vision to build a best-in-class care navigation team that uses both technology and human interventions to deliver exceptional outcomes to our Enterprise partners. Your team will develop processes that meet clients where they are in their mental health journey, ensuring SonderMind gets them the care they need. You will collaborate closely with SonderMind’s product and technology leaders to set and execute your vision for technology automation. You will be responsible for yield (the rate at which our referrals are successfully connected to care) across all Enterprise segments and report to the VP of Enterprise.
Manage, grow, and develop an effective Care Navigation team responsible for all client-facing operations and engagement activities across SonderMind’s Enterprise businesses
Preferred: clinical expertise and deep understanding of mental health industry and clients
Our Benefits
The anticipated salary range for this role will be between $140,000-180,000.
As a leader in redesigning behavioral health, we are walking the walk with our employee benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their life and work.
Our benefits include:
A commitment to fostering flexible hybrid work
A generous PTO policy
Therapy coverage benefits to ensure our employees have access to the care they need
Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA and FSA options
Employer-paid disability & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to eight (8) weeks of short-term disability leave
Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition)
401K retirement plan with 100% matching on up to 4% of base salary
Application Deadline
This position will be an ongoing recruitment process and will be open until filled.
Equal Opportunity
SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.
Last updated: 9 days ago
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