Engineering Manager, High Performance Operations - Stripe

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

High Performance Operations is a newly formed Infrastructure team whose mission is to provide technology solutions to the many operations workflows within the organization. From risk management, to legal compliance and translation/localization efforts, there is a great deal of work that needs to get done in order to ensure Stripe can operate and serve our customers in an effective and efficient manner. Having proper tooling is an important part of this. The team will own end-to-end solutions, develop them in response to internal stakeholder needs, and be key partners in the workings of the groups they serve.  To further the team’s mission, we are looking for an Engineering Manager to work with Stripe. 

What you’ll do

Responsibilities

• Lead and manage a team of talented engineers on the team, providing mentorship, guidance, and support to ensure their success.
• Collaborate with cross-functional teams, including product managers and architects, to understand customer needs and translate them into technical solutions.
• Define the technical vision and roadmap for the suite of products managed by the team, aligning it with business objectives and industry best practices.
• Drive the execution of projects, overseeing the entire development lifecycle from planning to delivery, while maintaining high standards of quality and timely completion.
• Foster a collaborative and inclusive work environment, promoting innovation, knowledge sharing, and continuous improvement within the team.
• Stay up-to-date with emerging technologies, industry trends, and advancements in observability practices to identify opportunities for improvement and innovation.
• Communicate effectively with stakeholders, providing regular updates on project status, progress, and any potential risks or challenge
  
  Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3+ years of people management experience
• Managed teams that have shipped and operated large scale, highly available distributed systems
• Hands-on experience building web applications
• A passion for supporting internal customers
• Successfully recruited and built great teams
• The ability to thrive on a high level of autonomy and responsibility
• The desire to encourage a healthy, inclusive work environment that’s both supportive and challenging
• Clear and persuasive writing and in-person communication

Preferred qualifications

• You are empathetic to customer needs but visionary enough to not just deliver a faster horse
• You are comfortable planning in quarters, and can set a vision for several years
• You are excited about collaborating with teammates across Stripe’s organization, to provide a wonderful user experience for key developer workflows
• You are comfortable working with geographically distributed teams 

Last updated: 3 hours ago