Director, Clinical Operations

Director, Clinical Operations - Tempus

Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

We're looking for a Director of Operations who will have responsibility for building and scaling clinical reference lab operations within our Genomics business. This role requires ongoing collaboration with different functional groups (e.g., Lab Operations, Clinical Science, Medical Affairs, Sales, Customer Success, Product & Engineering); an ideal candidate will have experience working with stakeholders and subject matter experts with diverse perspectives and expertise to drive key initiatives forward.

What You’ll Do

Oversee and manage complex, cross-functional execution of key strategic projects within testing operations, and see them through to completion with internal and external stakeholders

Design and/or restructure operating models, organizational structures, and service delivery models to optimize for client delivery and cross-functional alignment on prioritization

Partner with Commercial to understand customer expectations and build operational models and workflows to deliver on those expectations

Partner with Product & Engineering on development of product features that will support operational scale

Serve as the product and automation lead, aligning operational requirements with product specifications

Accountable for maintenance and improvement of KPIs

Qualifications

Master's degree in an analytical or healthcare related field, MBA strongly preferred

10+ years of operating experience including scaling teams, leading business units and a track record of exceeding KPIs

Impeccable verbal and written communication skills with the ability to distill complex issues and translate them into concrete action plans

Skilled in making strategic prioritization decisions and managing trade-offs

Strategic and big-picture thinking capabilities, with an ability to factor overall business impact in on decision making

Exceptional leadership and management skills

Curiosity to learn

#LI-NK1

#LI-REMOTE

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Last updated: 11 hours ago