CRM Operations Specialist - Upgrade
Upgrade is a fintech unicorn founded in 2017. We are the fastest-growing company in the Americas (Financial Times). In the last five years, over 15 million people have applied for an Upgrade card or loan, and we have delivered over $10 billion in affordable and responsible credit. Our innovative Upgrade Card is the fastest growing credit card in America (Nilson Report). Combining the flexibility of a credit card with the low cost of an installment loan helps us redefine banking.
Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, one of the “Top Companies to work for in Arizona”, and we have received awards for being a best company for Diversity, Women, Culture, and Veterans.
We are looking for new team members who get excited about designing and delivering new and better products to join a team of 900 talented and passionate professionals. Come join us if you like to tackle big problems and make a meaningful difference in people's lives.
Role
This role will play an integral role in executing our Lifecycle strategies with highly personalized, automated, and impactful messaging across email and other direct channels. Reporting to the Director of Lifecycle Marketing, this CRM Specialist, you will be an integral part of projects large and small, ranging from ad-hoc campaigns to messaging platform migration and expansion.
You’ll work cross functionally - product, engineers, operations, and compliance - improving our engagement through the building out and maturing of our lifecycle marketing engine, ensuring our prospects and customers receive relevant and compelling email/push/SMS/in-app messages that drive our business forward.
Last updated: 416 days ago
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