Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
We operate multiple paratransit services across the U.S. and are committed to offering reliable and efficient transportation solutions for individuals with special mobility needs. Our focus is on maintaining high standards of service, ensuring punctuality, and providing a frictionless experience for our passengers.
As a Ride Plan Optimizer, you will be involved with every component of our game-changing paratransit transit deployments - from initial setup, daily process execution and continuous improvement, to our highest priority - serving the drivers who make our services possible and getting our riders where they need to go!
Ride Plan Optimizers like you are the masterminds behind day-of ride plan adjustments to respond to unexpected events like vehicles going out of service or drivers calling out sick at the last minute to ensure 100% of rides are served on time. As a Ride Plan Optimizer you therefore play a critical role in ensuring rides across the U.S. are served with the highest quality possible. The ideal candidate will love brain teasers, have strong analytical skills, and operate calmly under pressure.
Note: this is a shift-based position requiring availability in early mornings (beginning 4AM Eastern Time) or late-nights (until 2AM Eastern Time). This is a contract position through our partner, HireArt.
What You'll Do:
Who You Are:
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We’re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around.
We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.
Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.
Ready to join the ride?
Via is an equal opportunity employer.
Last updated: 9 hours ago
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