Senior Client Advisor - VTS

As a Senior Client Advisor, you will work closely with our largest, most complex clients to ensure they are maximizing the value of VTS Rise for their properties. Every day you will partner with our clients to drive VTS Rise adoption and achieve predictable business outcomes. You will help provide insights and best practices on how to best leverage the VTS Rise platform at a property level (e.g., opportunities for feature adoption and workflow improvement), and proactively help them address opportunities. To thrive in this role you must have a service-oriented ethos and the ability to structure client problems into desired outcomes, experience in a client-facing advisory role, experience in mentoring and leading peers, as well as experience managing, consulting, and negotiating with clients and helping them be successful, along with an understanding of SaaS customer success models.

Last updated: 690 days ago

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