Senior Manager, Solutions Engineering (West) - Webflow

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

Webflow is seeking a Senior Manager of Solutions Engineering who will lead a team of Solution Engineers that partner closely with Account Executives to develop value-oriented solutions that tell our differentiated story to customers. This leader will also work with their team and cross-functional stakeholders to influence product direction by being a champion for our customers and partners.

You will build and run a diverse team of talented Solutions Engineers, with a focus on earning customer trust, empowering team members in their career development, and fostering an inclusive work environment. Success in this role requires strong leadership, priority management, technical aptitude, ability to create clear processes from ambiguity, interpersonal skills and a growth mindset.

About the role 

• Location: Remote-first (United States - Pacific & Mountain Time Zone locations; BC,Canada)
• Full-time 
• Permanent 
• Exempt status (Relevant to US only)
• Our cash compensation amount for this role ranges depending on the cost of labor of the geographic area. The ranges shared below may change if you are hired in another geographic location. 
  • United States  (all figures cited below in USD and pertain to workers in the United States)
    • Zone A: $200,000 - $275,000
    • Zone B: $190,000 - $261,300
    • Zone C: $180,000 - $248,00
  • Canada  (All figures cited below in CAD and pertain to workers in BC, Canada)
    • $226,900 - $312,50

For sales roles, the ranges provided are the role’s On Target Earnings (“OTE”) ranges, meaning that the ranges include both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors, including the candidate’s market location, job related experience, knowledge, qualifications, and skills. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Reporting to the Senior Director, Solutions Engineering

As a Senior Manager of Solutions Engineering, you’ll … 

• Build, scale, and manage a high-performance team of Solution Engineers that support sales in the Enterprise, Mid Market and SMB segments of our business. 
• Define & clarify priority objectives for the team that ensure success of the broader SE organization.
• Coach Solutions Engineers on how to run effective discovery, develop customer specific solutions, create compelling demos and deliver value focused business cases to customers.
• Provide support and guidance to direct reports by participating in and leading customer meetings. 
• Collaborate closely with first-line sales leaders to ensure SE contributions are being leveraged to optimize customer success & ARR opportunity.
• Work closely with cross-functional leaders in Product, Engineering and Marketing to ensure the Solution Engineering team is influencing the direction of our products and services based on customer feedback.
• Work with the Senior Director of SE and the SE leadership team to build strategy, appropriate processes, measurement and infrastructure needed to maximize SE productivity in the near & long-term. Additionally, identify opportunities for improvement & propose refined solutions.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

You’ll thrive as a Senior Manager of Solutions Engineering if you:

• You have (5+ years of) Solutions Engineering experience at high-growth software companies 
• You have (5+ years of) management experience at a high-growth company.
• You commonly practice candor with your colleagues to communicate clearly. You can start from the common ground as a great listener and work towards creative solutions with others.
• You have excellent coaching, writing, discovery and presentation skills.
• You have the ability to build and earn trust with cross-functional partners and the broader leadership team.
• You have the ability to challenge team members and be challenged to achieve team goals.
• You have enthusiasm for earning customer trust and deepening customer relationships.
• You are comfortable and willing to be a hands-on contributor.
• You are comfortable working in a fast-paced environment and adaptable to changing priorities.

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
• Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, smart work, and professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
• Discounted Pet Insurance offering (US only)
• Commuter benefits for in-office employees

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law.

Be you, with us

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please review Webflow’s Applicant Privacy Notice. 

Last updated: 1 hours ago