Senior Manager, Revenue Enablement (Mandarin) - Wonders

About us:

Here at Wonders we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our multi-product ecosystem offering AI-enabled order taking, delivery enablement, payment solutions, and point-of-sale software. At Wonders, we use a combination of bits (technology) and atoms (people) to solve real world problems facing small business owners.

We obsess over placing our customers first and working backwards from there. When our customers succeed, we succeed. The restaurant industry in the US is over a $1 trillion total addressable market (TAM), but remains relatively underserved by technology. Large chains are able to afford expensive tech that gives them a huge advantage; we believe that small restaurant owners deserve access to the same technologies at an affordable price. 

Wonders has been profitable for nearly a decade and seen 5x revenue growth in the last three years. As of our last fundraising round in mid-2022, we were valued at $450M and have since seen substantial growth across customer acquisition, product development and company headcount. Thousands of loyal restaurants have entrusted Wonders with their success, and together we have supported nearly 20 million customers. We are proud to be named one of Built In’s top companies to work for in 2023.

To learn more about our culture, values and how you can be a part of helping mom & pop restaurants thrive, please visit us here! Helping Independent Restaurants Thrive.

What we’re looking for:

In our next phase of growth we are looking for a Senior Manager, Revenue Enablement to support the GTM team. You will play a crucial role in supporting the GTM team's success by providing them with the tools, resources, and training necessary to excel in their roles as SDRs, AEs and CSMs. Your primary responsibility will be to enhance the efficiency and effectiveness of the GTM organization through strategic planning, content development, training programs, and process optimization. This role will require strong working proficiency in Mandarin and English, given the stakeholders you will be working with and business groups you will support.

What you’ll accomplish: 

Content Development:

• You will collaborate with marketing, product, and sales teams to create and curate relevant sales collateral, presentations, case studies, and other materials.
• You will develop content that addresses different stages of the sales cycle and caters to various buyer personas.
• You will ensure that content is up-to-date, accurate, and aligned with the company's messaging and branding.

Sales Training:

• You will design, implement, and manage comprehensive sales training programs for both new hires and ongoing development of the revenue expansion team.
• You will create training materials, modules, and resources that cover product knowledge, objection handling, sales techniques, and industry trends.
• You will coordinate with subject matter experts to provide specialized training sessions.

Sales Process Optimization:

• You will analyze the existing sales processes and identify areas for improvement, streamlining workflows and enhancing overall efficiency.
• You will work closely with sales leadership to implement standardized processes and best practices.
• You will regularly gather feedback from the sales team and adjust processes accordingly.

Sales Technology:

• You will evaluate and recommend sales technology tools and platforms that can enhance productivity, such as CRM, sales engagement, and analytics tools.
• You will provide guidance on the effective utilization of these tools to drive better outcomes.

Onboarding and Ramp-up:

• You will develop onboarding programs that enable new sales hires to quickly grasp the company's value proposition, products, and sales techniques.
• You will monitor and support new hires during their initial ramp-up period to ensure a smooth transition into their roles.

Sales Communication:

• You will foster strong communication between sales, marketing, and product teams to ensure alignment on messaging, product updates, and campaign launches.
• You will develop and maintain a repository of sales resources, including playbooks, objection-handling guides, and competitive analysis.

Performance Measurement:

• You will establish key performance indicators (KPIs) to measure the effectiveness of sales enablement initiatives.
• You will regularly assess the impact of training programs and content on sales performance and adjust strategies as needed.

Continuous Learning:

• You will stay up-to-date with industry trends, sales methodologies, and best practices in sales enablement.
• You will attend conferences, webinars, and workshops to further develop your own expertise.

Requirements:

• You have a bachelor's degree in Business, Marketing, or a related field.
• You are bilingual in English and Mandarin.
• You have proven experience in sales enablement, sales training, or a related role.
• You have a strong understanding of sales processes and methodologies.
• You have excellent communication, presentation, and interpersonal skills.
• You have experience with CRM and sales technology tools
• You have an analytical mindset with the ability to use data to drive decisions.
• You have a strong commercial acumen to understand and think of solutions help restaurants solve their problems
• You have strong project management and organizational skills.
• You have the ability to work collaboratively across departments.
• You are results-oriented with a focus on continuous improvement.

Join our team as a Senior Manager, Revenue Enablement, and contribute to the growth and success of our revenue organization. Your efforts will directly impact our sales team's ability to effectively engage with customers and drive revenue.

If you do not meet all the requirements listed above which candidates rarely do, don't worry. We still encourage you to apply!

Wonders is committed to hiring the best team to empower small businesses to thrive. We believe that a diverse workforce is paramount to our success. We welcome talent from all backgrounds - including but not limited to - race, sexual orientation, gender identity, age, nationality, religion, veteran status, political affiliation, and disability.

The salary range for this role is $150,000 - $170,000.

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Last updated: 14 hours ago