Senior Manager, Key Accounts - Yotpo

If you shop online (and who doesn’t these days?), then chances are you’ve already interacted with Yotpo. We’re a leading eCommerce retention marketing platform, on a mission to help brands of all sizes turn one-time shoppers into customers for life. Loyalty programs, SMS and email marketing, subscriptions, and reviews are our bread and butter, but we have more solutions up our sleeve, too.

We have teams across the world, including the US, Canada, UK, Israel, Bulgaria, and Australia — and we’re still growing. Our primary goal is to deliver the best technology in the industry.

You can hear all about it in our latest brand video.

Sounds exciting? Then read on, because we’re in pursuit of the best and the brightest minds to help us achieve our vision.

As Yotpo continues to expand its platform offering and acquire additional customers, the Key Account Management team plays a crucial and increasingly large role in driving revenue growth across the business. The function exists to cultivate long-term strategic partnerships with our most influential customers, while driving customer lifetime value for Yotpo.

As a Key Account Leader, you’re a front-line team leader who can successfully navigate large organizations to influence business outcomes, articulate Yotpo’s value proposition to C-level executives, and build partnerships.  

You’ll lead a team of Key Account Managers who are relationship-based, consultative sellers, who deliver on their respective account leadership, sales, and value realization goals. You will model best-in-class behavior, and take direct ownership for the success of the team in all areas including hiring, onboarding, continuous training and maintenance of YoY growth targets.

You enjoy leading cross-functional initiatives and building mutually committed relationships through your teams, with customers. You like finding innovative solutions to business challenges and can transition flexibly from technical to commercial discussions. You creatively add value throughout the customer lifecycle with the goal of identifying and unlocking incremental revenue opportunities. 

How you'll make impact: 

About you:

Bonus Points For:

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo:

Yotpo’s employee-centric culture has consistently earned us coveted spots on Built In’s Best Places to Work lists across North America over the years. Directly inspired by employee feedback, we create opportunities to bring our teams together. Yotpo programming includes team events, educational fireside chats, end of year celebrations, affinity groups and partnerships.

Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, color, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer, where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong.

Base salary $150,000 – $160,000 – In addition to base salary, this role includes a variable compensation component.

Base salary ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks.

 

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Last updated: 8 hours ago

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